Register agency

To register for TIS National services, including fee paying and free services, please complete the online form below. Eligible non-government organisations wanting to apply for free services should complete the non-government organisations’ application for the Free Interpreting Service form. TIS National will email you your client code as soon as possible.

The following categories of agency clients should complete this form to register for TIS National services:

Unless you are eligible for the Free Interpreting Service through TIS National, the use of this client code may incur service charges. Please refer to the TIS National interpreting services charges for a schedule of GST inclusive charges.

It is your responsibility to maintain the security of this account information. You are able to deactivate this account at any time by contacting TIS National through the contact us section of this site. Please note, if you require TIS National operators to collect required information from those using your client code, the ATIS system is not yet able to record these details.

Australian Government funded interpreting services for eligible service providers

National Disability Insurance Agency (NDIA) funded interpreting services for eligible service providers

Eligible NDIS registered service providers can access funded interpreting services to assist implement supports in a participant's plan. Please refer to the NDIA’s website here to check your eligibility and obtain instructions on registering for a funded TIS National client code.

Department of Health and Aged Care funded interpreting services for approved providers of aged care services

The Australian Government offers interpreting services to help people from culturally and linguistically diverse backgrounds access and navigate the aged care system. Please refer to the Department of Health and Aged Care website here to check your eligibility and obtain instructions on registering for a funded TIS National client code.

If you have any further questions regarding your eligibility for these programs you can contact TIS National’s Client Liaison team at tispromo@homeaffairs.gov.au.

Agency client details